Last Updated: November 2025
Website: www.reemislandcurtains.com
Company: Reem Island Curtains – Abu Dhabi, United Arab Emirates
Welcome to Reem Island Curtains. These Terms and Conditions (“Terms”) govern your use of our website, our products, and our services. By visiting our website or placing an order with us, you agree to be bound by these Terms. Please read them carefully before using our services.
If you have any questions about these Terms, please contact us directly before proceeding with your purchase or booking.
1. Company Overview
Reem Island Curtains is a curtain and interior design company based in Abu Dhabi, UAE, offering a wide range of products and services including custom-made curtains, blinds, fabrics, upholstery, and interior décor solutions. Our goal is to provide our customers with premium quality, stylish, and functional window and interior solutions tailored to their needs.
2. Main Binding Condition
The Customer Bill, Quotation, or Invoice issued to you by Reem Island Curtains is the final and binding document for all purchases and services.
If there is any difference, inconsistency, or conflict between the information stated on our website and the terms listed in the Customer Bill, the Customer Bill will prevail.
All website content — including product descriptions, prices, and offers — is for general informational purposes only and may not always reflect the most current details.
3. Acceptance of Terms
By accessing our website or engaging with our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.
If you do not agree with any part of these Terms, you must not use our website or proceed with any order.
4. Products and Services
Reem Island Curtains provides:
- Made-to-measure curtains and blinds
- Fabric selection and consultation
- Installation and fitting services
- Interior design and décor solutions
We take great care to ensure that all descriptions, images, and specifications are accurate. However, due to variations in fabric dye lots, lighting, or device display settings, actual product colors or textures may differ slightly from the website images.
All customization and measurements are done according to the specifications approved by the customer before production.
5. Orders and Confirmations
An order becomes confirmed once the customer approves the quotation and makes the required payment or deposit.
Once confirmed:
- Production or service scheduling will begin.
- Any changes requested after confirmation may incur additional charges or may not be possible if materials have already been cut or ordered.
- Reem Island Curtains reserves the right to accept or reject any order at its discretion.
6. Pricing and Payments
All prices are listed in UAE Dirhams (AED) unless otherwise stated.
Card Payment Available. Tabby and Tamara also
Prices quoted are based on the specifications provided by the customer and may change if design, fabric, or measurement details are altered.
Payment Policy:
- A minimum deposit (usually 50%) is required to confirm an order.
- The balance payment must be settled upon delivery or completion of installation, unless otherwise stated in the customer’s bill.
- Payment can be made via cash, bank transfer, or other methods approved by Reem Island Curtains.
Failure to make payment according to the agreed schedule may result in delays or cancellation of your order.
7. Delivery and Installation
We aim to deliver and install all products within the timeframe agreed upon in your customer bill or quotation.
However, production and delivery times are estimates only and may vary depending on fabric availability, supplier schedules, and custom design requirements.
Reem Island Curtains is not liable for delays caused by factors beyond our control, such as supply chain disruptions, import restrictions, or unforeseen technical issues.
Customers must ensure that installation areas are ready, accessible, and free from obstructions at the scheduled time. If an installation cannot be completed due to site unavailability or customer delay, additional visit charges may apply.
8. Measurements and Accuracy
All measurements must be confirmed by our team or verified by the customer before production.
If the customer provides measurements, Reem Island Curtains will produce items according to those exact figures and will not be responsible for any inaccuracies.
Our installation team may verify dimensions during site visits, and any required adjustments will be discussed and approved before work begins.
9. Cancellation and Refund Policy
Because our curtains and blinds are custom-made to order, cancellations are not accepted once production has started.
Refunds or exchanges are not available for made-to-measure items unless the product is faulty or damaged due to manufacturing defects.
If a customer cancels before production starts, an administrative or restocking fee may be deducted from the refund, depending on materials already procured.
Reem Island Curtains reserves the right to determine refund eligibility on a case-by-case basis.
10. Product Warranty
All our products are manufactured with care and high-quality materials. We provide a limited warranty covering manufacturing defects in fabrics, mechanisms, and fittings.
This warranty does not cover:
- Damage caused by misuse, neglect, or improper cleaning.
- Normal wear and tear or color fading due to sun exposure.
- Damage resulting from alterations by third parties.
Customers must report any defect within 7 days of delivery or installation to be eligible for review or replacement.
11. Website Content and Accuracy
All information on www.reemislandcurtains.com is provided in good faith for general guidance.
We reserve the right to modify, update, or remove website content, pricing, and product listings without prior notice.
Reem Island Curtains does not guarantee that all website information is free from typographical or technical errors, but we strive to correct any inaccuracies as soon as they are identified.
12. Limitation of Liability
To the fullest extent permitted by law, Reem Island Curtains shall not be liable for any:
- Indirect, incidental, or consequential damages;
- Loss of profits or business opportunities; or
- Damage caused by misuse or unauthorized handling of products.
Our total liability for any claim arising from your order shall not exceed the total amount paid by the customer for that specific order.
13. Intellectual Property
All content, images, designs, and written material on www.reemislandcurtains.com are the intellectual property of Reem Island Curtains and may not be copied, reproduced, or distributed without prior written consent.
14. Privacy and Data Protection
We respect your privacy and protect your personal data. Any information collected through our website or during transactions is used solely for order processing, service improvement, and communication purposes.
We do not sell or share your personal data with third parties except where required by law or for order fulfillment (e.g., delivery partners).
For more details, please refer to our Privacy Policy page.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Arab Emirates, particularly applicable within the Emirate of Abu Dhabi.
Any dispute or claim arising out of or relating to these Terms or your purchase shall first be addressed through amicable negotiation.
If unresolved, disputes may be referred to the competent courts of Abu Dhabi.
16. Updates to These Terms
Reem Island Curtains reserves the right to update or revise these Terms & Conditions at any time without prior notice.
The latest version will always be available on our website. It is your responsibility to review these Terms periodically for any updates.
17. Contact Information
For questions, concerns, or feedback regarding these Terms and Conditions, please contact:
Reem Island Curtains
Abu Dhabi, United Arab Emirates
Website: www.reemislandcurtains.com
Email: info@reemislandcurtains.com
Phone: +971544631765
Acknowledgment
By visiting our website or placing an order with Reem Island Curtains, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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